Solution to all Microsoft Windows Update failures (errors)

Every user of Microsoft Windows Operating System irrespective of the edition (XP, Vista, 7, 8, 10) would at some point in time experience one or two issues regarding failed Windows updates. The information am about to share is most profitable to System Administrators. However, its for the benefit of all who are computer savvy!


I classify the cause of the failed updates into two major scenarios: one due to bad Internet connection, and two due to problems with the Windows Update Agent. The solution to the former is for you to get a better Internet Connection. While we dwell on this page how to sort out the later.

Incidentally, and fortunately Microsoft has a tool called Windows Update Diagnostic tool. When your issue with Windows Update failures is due to a problem with your computer, it can be resolved simply by running this precious, but free Windows Update Diagnostic tool.

All you need is download it here. Run it on your system and watch all errors/problems corrected and fixed. After it has finished fixing all errors, go back and run your Windows Update, and you will have no more issues.

Hope this helps?
Contact us if you have more difficult issues.


Help and Support Screen Keep Popping Up When Windows Starts

offlinehelpA friend brought a laptop that keeps popping up ‘Help and Support’ screen whenever Windows is fully loaded and as such you can not seem to do anything else.

Really a lot of people have this kinda issue and I see a lot of people asking this question. So try this, perhaps this will help you if you are still having the problem or others have the problem.

It is not like the “Help and Support” was saying anything, but it is. It is telling you that it was trying to open an unsupported help file (something you installed shows a help file when you login after a reboot).  So basically, if you are using an older program that has help files that aren’t supported by Windows 7 or Vista it comes up with a general Help and Support screen saying it couldn’t open the help file, but will not tell you which one or give you any idea as to which help file was having issues.

But in my friend’s case, it was an incomplete Windows update that was abruptly  stopped. So all you need to do is, go to System Restore, locate the last software install or Windows Update install, then roll it back. If that restore point does not solve your problem, try the next restore point.

In my case, the latest restore point fixed the issue.

Download Software To Convert PDF Documents to MS Word here…

UntitledAre you looking for a software to enable you convert a pdf document to a Microsoft Word document?

Follow this link and download the setup file, then run on your PC.


How to Fix Hidden (File/Folder) Option That Can’t be Unchecked?

Take a look at this image:

HiddenYou may have experienced a situation where you have a lot of files and folders inside a disk drive and suddenly the drive appears empty, or perhaps some files and folder are missing. The picture above is the property of a hidden file. If you carefully look at the attributes you will see that the option Hidden is checked. And you will not be able to uncheck this, because this option is disabled.

In this situation you need to view the files/folder by unchecking the protected operating system files from folder options. When you do this, very annoying things happen as this option reveals many unnecessary files with your required files.

Now… Let me show you how you can make these files/folders not to be hidden again, especially when Hidden attribute can’t be unchecked.


  1. HiddenPress Windows Logo Key + R. Or simply open your Run Command
  2. Type cmd and press Enter and you will see command prompt window.
  3. Now type this command: attrib -s -h F:\*.* /s /d

This will unhide all files and folders of the drive F. Remember F is name of the drive in which you want to run the operations. If you wanna unhide the folders of any other drive ie. D, then type D instead of F.

How to Make Your WordPress Blog Mobile-Friendly

I have seen many long processes outlined by different people to make their WordPress Blogs mobile-friendly, so that it can be viewed by mobile gadgets comfortably.

Follow these simple steps:

  1. Log on to your WordPress blog
  2. On the top left, hover your mouse across the ‘My Site’ link. Do not click!
  3. On the drop down menu that shows, Click on ‘WP Admin’
  4. On the next menu by your left, locate the Appearance link and hover the mouse across it
  5. Then click on Mobile from the sub-menu that display to the right.
  6. Untitled
  7. Then enable mobile theme.

Have You Seen the New Airtel Nigeria Data bundles?

airtelAirtel Nigeria has introduced a 4-in-1 voice, data, SMS and social bundle, tagged Unliminet Bundle. The product also offers customers unlimited access to chat on WhatsApp, Twitter, Facebook, Blackberry Messenger and Instagram at no cost.
Officially unveiled recently at the company’s head office in Banana Island, Lagos, it comes in four variants (the daily, weekly, monthly and Monthly Max plans) which are accessible by dialing *489#.

The daily plan offers customers 10 Megabyte data, 3 minutes talk time to any network and 3 SMS to any network while the weekly plan offers 60 Megabyte of data, 60 minutes of talk time to any network and 20 SMS to any network.
Customers who subscribe to the monthly plan will get one gigabyte of data, 180 minutes talk time to any network and 100 SMS to any network, while monthly max offers 2 gigabyte of data, 300 minutes talk time to any network and 100 SMS to any network.

Do You Think Your USB Flash is Protected? Learn How to Protect Your USB disks Using BitLocker.

It is usually a nightmare and a bit of hell experience for many folks who have lost valuable data stored on their memory sticks like a USB Flash or external Hard Disk Drive. At the same time, the information you place or store in your Flash can be accessed by anyone who gets hold of these sensitive materials.

There are several available Software and Hardware that one can use to encrypt your flash content and then lock it down with a password. However, majority of this software options require that you have administrative access to your PC. Fortunately too, Microsoft has included an encryption tool called BitLocker that can enable you do all of that.

To enable BitLocker encryption on a USB flash drive, do the following:
1. Insert the USB flash drive, click Start, and then click Computer.
2. Right-click the USB flash drive, and then click Turn On BitLocker. BitLocker initializes the drive.

Untitled3. On the Choose How You Want To Unlock This Drive page, choose one or more for the following options, and then click Next:

  • Use A Password To Unlock This Drive Select this option if you want the user to be prompted for a password to unlock the drive. Passwords allow a drive to be unlocked in any location and to be shared with other people.
  • Use My Smart Card To Unlock The Drive Select this option if you want the user to use a smart card and enter the smart card PIN to unlock the drive. Because this feature requires a smart card reader, it is normally used to unlock a drive in the workplace and not for drives that might be used outside the workplace.

4. On the How Do You Want To Store Your Recovery Key page, click Save The Recovery Key To A File.
5. In the Save BitLocker Recovery Key As dialog box, choose a save location, and then click Save.
6. You can now print the recovery key if you want to. When you have finished, click Next.
7. On the Are You Ready To Encrypt This Drive page, click Start Encrypting. Do not remove the USB flash drive until the encryption process is complete. How long the encryption process takes depends on the size of the drive and other factors.

The encryption process does the following:
1. Adds an Autorun.inf file, the BitLocker To Go reader, and a Read Me.txt file to the USB flash drive.
2. Creates a virtual volume with the full contents of the drive in the remaining drive space.
3. Encrypts the virtual volume to protect it.USB flash drive encryption takes approximately 6 to 10 minutes per gigabyte to complete. The encryption process can be paused and resumed provided that you don’t remove the drive.